Terms and Conditions
Effective Date: January 2025
Welcome to Luxe Rugs. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Definitions 1.1 "Luxe Rugs," "we," "us," or "our" refers to the owners and operators of this website. 1.2 "You" or "your" refers to the user or visitor of our website. 1.3 "Products" refers to the rugs, carpets, and related items listed for sale on our website.
2. Use of Website 2.1 You must be at least 18 years old to make purchases from our website. 2.2 You agree to use our website for lawful purposes and not to engage in any fraudulent or harmful activity. 2.3 Luxe Rugs reserves the right to suspend or terminate access to users who violate these Terms.
3. Orders and Payments 3.1 All prices displayed on our website are in USD and subject to change without notice. 3.2 Orders are subject to acceptance by Luxe Rugs. We reserve the right to cancel orders at our discretion. 3.3 Payment must be made in full at the time of purchase via the payment methods specified on our website. 3.4 Taxes, shipping, and handling fees are additional and will be calculated at checkout.
4. Product Descriptions and Availability 4.1 Luxe Rugs strives to ensure the accuracy of product descriptions, images, and availability. However, we do not guarantee that all information is error-free. 4.2 Colors of products may vary due to differences in monitor settings and lighting. 4.3 Availability of products is subject to stock levels, and we reserve the right to discontinue products without prior notice.
5. Shipping and Delivery 5.1 Luxe Rugs ships to specified locations within the United States and select international destinations. Shipping policies and rates are outlined on our Shipping Policy page. 5.2 Delivery times are estimates and not guaranteed. Luxe Rugs is not responsible for delays caused by third-party carriers or customs processes.
6. Returns and Refunds 6.1 Returns are accepted within 30 days of delivery, subject to our Return Policy. 6.2 Products must be returned in their original condition, with tags and packaging intact. 6.3 Refunds will be issued to the original payment method, excluding shipping and handling fees.
7. Intellectual Property 7.1 All content on the Luxe Rugs website, including but not limited to text, images, logos, and designs, is the property of Luxe Rugs and protected by copyright, trademark, and other intellectual property laws. 7.2 You may not reproduce, distribute, or use any content without prior written permission from Luxe Rugs.
8. Limitation of Liability 8.1 Luxe Rugs is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. 8.2 Our total liability is limited to the amount paid by you for the product in question.
9. Privacy Policy 9.1 Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Governing Law 10.1 These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. 10.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New York, NY.
11. Changes to Terms 11.1 Luxe Rugs reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. 11.2 Your continued use of our website following any changes constitutes your acceptance of the updated Terms.
12. Contact Us If you have any questions or concerns about these Terms, please contact us at:
Call: +1 2125326776
Email: hello@luxerugs.com
Address: Luxe Rugs LLC, 200 Lexington Avenue, Suite 711, New York New York 10016, United States
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.