Effective Date: January 23, 2025

Luxe Rugs ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (processed securely through third-party providers)

1.2 Non-Personal Information:

• IP address
• Browser type
• Device information
• Website usage data (e.g., pages viewed, time spent on the site)

1.3 Information from Third Parties: We may receive information from trusted partners, such as marketing or payment processing services, to enhance your experience with Luxe Rugs.

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Communicate with you regarding your purchases or inquiries
• Improve our website and customer experience
• Send promotional emails or updates (with your consent)
• Detect and prevent fraudulent transactions or unauthorized activity

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Companies that assist with payment processing, order fulfillment, or marketing efforts.
• Legal Compliance: Authorities or legal entities when required to comply with applicable laws or regulations.
• Business Transfers: In the event of a merger, sale, or transfer of business assets, your data may be included in the transfer.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for website functionality, such as maintaining your shopping cart.
• Analytics Cookies: Help us understand website usage and improve performance.
• Marketing Cookies: Tailor promotional content to your preferences.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information. These include:

• SSL encryption for secure transactions
• Regular security audits
• Restricted access to sensitive data

Despite these measures, no system can guarantee absolute security. Please contact us immediately if you suspect unauthorized access to your account.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws, such as:

• Access and Portability: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request the removal of your data from our systems.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, email us at privacy@luxerugs.com.

7. Third-Party Links

Our website may include links to third-party websites. Luxe Rugs is not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before sharing any information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us:

Call: +1 2125326776

Email: hello@luxerugs.com

Address: Luxe Rugs LLC, 200 Lexington Avenue, Suite 711, New York 10016, United States

Thank you for trusting Luxe Rugs with your personal information. Your privacy is our priority.